Shipping and Handling
- Newton Electrical Contractor, Electricians in Harrogate,Electricians Ripon, Electricians Knaresborough, Electricians Wetherby, Ripon Based Electricians, ship to anywhere within the United Kingdom (UK).Delivery Schedule
If your item is not in stock, we will back order it for you. You will always be kept up to date via email with the option to change your order if you would rather not wait.
If a shipment is returned to us as a result of the recipient being un-contactable or not responding to a card left by the carriers, a second delivery charge may be made at our discretion before the goods are re-delivered.
Please note that if your shipment becomes lost as a result of you entering an incorrect or incomplete address when placing your order, we will not be held responsible for the loss.
For those customers that enter an alternative delivery location in the special instructions box that is not signed for (e.g. please leave in porch, please leave round back of property), Newton Electrical Contractors will not be responsible if the consignment goes missing once the delivery has been made.
- Most items are usually in stock and immediately available so orders are generally received within a few days.Returns Policy
Erroneous Items
You must notify us of any problems with your order within 48 hours of receipt of your order. Failure to do so may leave us unable to rectify any problems.Where refunds are given, we reserve the right to issue a credit note (where appropriate). This is at the discretion of the management.
Damaged items - If items arrive damaged, we require you to send the product back to us in its original packaging or similar. A new item will be dispatched upon receipt and possibly upon investigation.
- Items sent out in error will be exchanged for the correct item. We will send you a reply paid box or envelope and once we have received the incorrect item back from you, we will dispatch the correct one.